Privacy Policy
Covers data handling; these terms cover account behaviour. Both protect your information and your access.
LEGAL REFERENCE
Our Terms Shape How You Play
These terms govern your account, your deposits through QRIS, DANA, OVO and GoPay, your lobby access, and how we handle disputes. Read them before you open your account...
Account SecurityPayment RulesWithdrawal LimitsDispute ResolutionRegional Compliance
Legal Posture & Jurisdiction
rajamega88 operates where local law permits in supported regions. These terms are governed by the jurisdiction in which you access your account. We comply with local payment regulations for QRIS, DANA, OVO and GoPay transfers. Account holders confirm they meet age and residency requirements where we operate. Disputes are resolved through our internal process first, then escalation paths noted below. We reserve
the right to update these terms with 30 days' notice to your registered email.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
WHY VISITORS TRUST US
Why These Terms Matter to You
Transparent Rules
Every withdrawal limit, every fee, every account restriction is spelled out here so you know exactly what to expect before you fund your account.
Payment Security
Our terms cover QRIS, DANA, OVO and GoPay compliance so your deposits and payouts move safely through verified Indonesia payment corridors.
Account Control
You own your account balance. These terms guarantee withdrawal rights, dispute paths, and account closure procedures that keep you in charge.
Dispute Clarity
When questions arise about a game outcome, a withdrawal delay, or a charge, these terms outline exactly how we investigate and resolve it.
Regular Updates
We notify you of material changes to these terms 30 days in advance via email. You can always review the current version on this page.
Indonesia-Focused
These terms reference local payment methods and regional compliance so you're not reading generic global boilerplate — this is your market.
SIDE BY SIDE
How Our Terms Align Across the Brand
Bonus & Promo Terms
Bonuses have their own rules. These master terms set the baseline for all account activity including promotions.
Payment Policy
Details withdrawal fees and timelines. This legal page ensures payment terms are enforceable across QRIS, DANA, OVO and GoPay.
Responsible Play Guidelines
Outlines account control features. These terms establish your right to use them and our obligation to maintain them.
AML & KYC Rules
Anti-money laundering and identity verification sit within these terms so you understand why we verify your account.
Dispute Escalation Process
Maps to our support paths. If chat and email don't resolve your issue, these terms define the next step and timelines.
Account Closure & Funds
Guarantees your balance is returned within stated timelines. These terms make that promise legally binding.
What These Terms Protect
Your Account Balance
Every rupiah in your account is yours. These terms guarantee withdrawal access, outline minimum hold times, and define our liability if a balance is lost.
Payment Integrity
QRIS, DANA, OVO and GoPay transfers are covered by specific payment term sections. We commit to processing verified withdrawals within the posted window.
Dispute Resolution
If you contest a game outcome, a charge, or a withdrawal, these terms map the evidence review process and the timeline for our decision.
Bonus Fairness
Promotional terms are embedded here so you know exactly when a bonus is live, how long you have to claim it, and what restrictions apply.
Account Security Pledge
These terms commit us to encryption, two-factor options, and fraud detection so your account and payment details stay protected.
Closure & Refund Rights
You can close your account anytime. These terms guarantee that remaining balances are returned to your registered payment method within seven business days.
Common Questions About Your Terms
Contact our support team with your session ID and timestamp. We review game logs and RTP data. If we confirm an error, your account is credited within 48 hours. Disputes escalate to our compliance team if unresolved after 7 days.
Yes. Our payment section specifically covers each method's deposit, withdrawal, fee, and refund rules. We comply with each payment provider's terms so your transfers remain secure and within local limits.
Yes. Request closure in account settings. We process your remaining balance to your registered payment method within 7 business days. Pending bonuses are forfeited on closure.
Daily withdrawal limits vary by account age and payment method. Check your account dashboard for your current limit. Limits are designed to prevent fraud while keeping your access fast and unrestricted for normal play.
Use the 'Forgot Password' link on login. We'll send a reset link to your registered email within 10 minutes. Verify your identity using the phone number or email on file and set a new password.
Material changes are emailed to you 30 days in advance. Minor clarifications may be updated anytime. Check this page regularly. Continued account use after 30 days means you accept the update.
Email our compliance team at [email protected] with your concern and account ID. We review complaints within 14 days and respond with our position or proposed remedy. Further disputes follow escalation paths outlined in the Disputes section.